Skills
Customer Success
10+ Years
Admissions and Student Support
10+ Years
Student Admissions & Enrollment Management
10+ Years
• Patience and Adaptability: Student engagement levels, and unexpected disruptions.
10+ Years
Salesforce (CRM)
10+ Years
Public Speaking
5-10 Years
Experience highlights
Application & Retention Manager
Hult International Business School
·
November/2024
–
Present
Student Engagement: Created touchpoints that kept students connected and
motivated ahead of their program start.
Event Coordination: Collaborated with Enrollment and Marketing to deliver
impactful events such as acceptance dinners, pre-departure gatherings, and alumni
networking.
Global Collaboration: Partnered with Finance, Visa, and Campus teams to streamline
processes and maintain student progress.
Informative Sessions: Hosted sessions for students and families on financing, visas, and accom.
Application Manager
Hult International Business School
·
September/2016
–
Present
Managed high-volume applications across MEA, South Asia, and Africa, achieving
strong conversion results.
Conducted consultations, interviews, and document review for eligibility &
program fit.
Improved processing efficiency by bridging communication between candidates
and admissions.
Supported enrolment growth through consultative applicant guidance.
Awards: Global Best Converter (2020) • Multiple Hult Hero Awards (2020–2021)
Enrollment Coordinator
Hult International Business School
·
November/2013
–
Present
Make initial contact via phone and email with prospective HULT students
Schedule one on one telephone and in-person interviews
Support recruitment with admissions and administrative procedures
Provide advice and support by telephone to applicants
Interact with customers in a professional manner, in line with the brand values and principles
Consistently meet and exceed all team goals, targets and objectives