Skills
Customer Support > Customer Service > Fraud detection
10+ Years
Experience highlights
Training Supervisor
Concentrix
·
April/2011
–
/
More than 13 years of service for the same company. These years includes the following:
5 years as Fraud Analyst
6 years as Trainer
2 years as Training Supervisor
CSR/TSR
Sutherland Global Philippines
·
March/2009
–
Present
Job includes dealing with customers calling in regarding viruses in their computers and poor PC performance. Taks mainly includes, Technical Support, Customer Service, Retention and Sales.