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Jessa G.

Customer Service Representative

Verified
$10/hr

Outline

Looking for Part-Time work (4 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With 15 years of extensive experience in the BPO industry, I bring a wealth of knowledge and expertise to any role.

Skills & Experience

Skills

Customer Support > Customer Service > Fraud detection 10+ Years

Experience highlights

Training Supervisor
Concentrix · April/2011 – /
More than 13 years of service for the same company. These years includes the following:
5 years as Fraud Analyst
6 years as Trainer
2 years as Training Supervisor
CSR/TSR
Sutherland Global Philippines · March/2009 – Present
Job includes dealing with customers calling in regarding viruses in their computers and poor PC performance. Taks mainly includes, Technical Support, Customer Service, Retention and Sales.
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