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JOSEPHINE GRACE B.

Customer Service Specialist, Administrative/Executive Assistant, Accounting & Finance

Verified
$7/hr

Outline

Looking for Full-Time work (7 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Highly motivated and organized Executive Assistant and Customer Service Specialist with more than 10 years of experience

Skills & Experience

Skills

Attentive to detail, Patience, Optimism, Fluent in English, Problem Solving, Good in verbal & written communication, Work Ethics, Customer Service 10+ Years

Experience highlights

Customer Service/Special Operating Process (SOP)
Avas Flowers · January/2024 – /
We mostly do outbound and inbound calls for flower arrangement orders or replacement, save the orders and process refunds.
Distributor/Reseller
I AM Worldwide Corporation · July/2023 – Present
- part-time job
- seller/distributor
- selling food supplements
- marketing & networking
Customer Service Specialist, (Subject Matter Expert) SME, TL Apprentice
Transcom Worldwide Corporation · June/2016 – Present
- Inbound & Outbound Calls & Chat Support
- Billing & Payment, Retention, Sales, Technical (basic troubleshooting)
- Assist newly hired agents with their queries, processes, products and services
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