Workforce Management - Senior Manager

Verified

$10/hr

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Outline

Looking for Freelance work (4 hours/day) at $10/hour

High School Diploma

English proficiency Fluent

Professional Summary

Managed multiple lines of businesses (Inbound, Chat, Email, and Social Media). Experienced using IEX and Genesys Cloud as forecasting and scheduling p

Skills & Experience

Skills

Microsoft Excel 10+ Years

English Communication 10+ Years

Data Analysis 10+ Years

Capacity Planning 5-10 Years

Workforce / Scheduler 5-10 Years

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