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Donna M.

Customer Support Operations Manager

Verified
$8/hr
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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A highly accomplished and results-oriented Operations Manager and Team Leader with over 15 years of robust experience in the BPO and customer service

Skills & Experience

Skills

Quality Assurance & Compliance 10+ Years
Operational Excellence 2-5 Years
Leadership & People Management 5-10 Years
Client and Stakeholder Relations 2-5 Years
Conflict & Escalation Resolution 5-10 Years

Experience highlights

Operations Manager
TaskUs · June/2023 – Present
June 2023 to February 2026
Team Leader
TaskUs · February/2021 – Present
Team Leader
IQOR · January/2019 – Present
Team Leader
Alorica · June/2014 – Present
Operations Executive
SISTIC.com PTE Ltd · March/2010 – Present
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