An inbound call center agent with over 6 years of experience working the graveyard shift, specializing in customer service, technical support, live chat support, and email follow-ups. Experienced in handling 30+ calls daily, with responsibilities including customer sign-ups, ticket filing, and retrieving customer data. Additionally, I have a year of experience in administrative tasks as a Veterinary Assistant, where I was responsible for monitoring inventories, contacting suppliers, managing invoices, setting up client appointments, and managing calendars. Highly organized and meticulous in maintaining customer interaction logs.
