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Joseph Rodnell A.

Virtual Assistant

Verified
$6/hr

Outline

Looking for Freelance work (8 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

I am adept at communicating effectively with clients, addressing their needs, and build strong relationships.

Skills & Experience

Experience highlights

Senior Manager, Service Delivery
TeleTech · April/2008 – Present
• Lead and manage teams to achieve operational targets, optimize processes, and ensure high-quality service delivery.
• Build and maintain strong client relationships, understanding their needs, addressing their concerns, and providing timely solutions.
• Develop and implement strategies to support business growth, expand service offerings, and improve operational efficiency.
• Collaborate with different teams and departments to streamline workflows and improve overall performance.
Consultant
Basic Energy Corporation · July/2003 – Present
• Undertook due diligence to determine whether it is profitable to put up an ethanol plant in Zamboanga del Norte, Philippines.
Transport Head
HPCo Agridev Corporation, Jardine Davies Incorporated · October/1998 – Present
• Executed strategic planning and aligning transport goals with business objectives.
• Utilized data analytics to optimize routes in order to decrease farm to mill fuel costs.
• Streamlined logistics processes to improve sugarcane delivery times.
• Enhanced fleet management which increased vehicle utilization.
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