Skills
Accounting > Bookkeeping
2-5 Years
Office and Administration > Data Entry
2-5 Years
Accounting > Quickbooks
2-5 Years
Accounting > Xero
2-5 Years
Office and Administration > Google Workspace
10+ Years
Microsoft Office
10+ Years
Experience highlights
Technical Support Representative
Concentrix
·
August/2022
–
Present
Worked as a technical support, customer service, and sales representative for QuickBooks Desktop involved assisting customers with installation, setup, and troubleshooting. This role required a deep understanding of the software and familiarity with Windows operating system and providing exceptional customer service was crucial, requiring active listening, empathy, and patience.