Customer Service Specialist

Verified

$8/hr

Message Bookmark

Outline

Looking for Freelance work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer service specialist with almost 8 years of experience in providing customer support to eCommerce companies and online sellers.

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Email Support 5-10 Years

Customer Support > Ecommerce > Amazon 5-10 Years

Customer Support > Ecommerce > Shopify 5-10 Years

MS Office, Google sheets, Zendesk, Gorgias 5-10 Years

Experience highlights

Product Lister

MaxRetail · February/2025 – Present

Data Entry/ Product Listing

Strata Compliance Officer - Remote

Precise Property · June/2023 – Present

- Ensures strata plans comply with fire regulations and that insurance is up to date.
- Scheduling fire inspections, reviewing reports, and coordinating repairs until the Annual Fire Safety Statement is submitted.
- Coordinating between insurance brokers and strata plan committee members to assist in insurance renewals.

Appointment setter

1000 Calls a Day · March/2017 – Present

- Lead prospecting from a call list provided by a real estate company
- Set a phone appointment on behalf of a real estate broker

Customer Service Manager

Freelance Virtual Assistant and Customer Service Manager · March/2015 – /

- Assisting e-commerce companies through platforms such as Shopify, Amazon, and Poshmark in various tasks relating to customer service.
- Answering customer messages daily through Amazon Seller Central and other applications such as Zendesk, Hubspot and Xsellco.
• Order tracking, managing returns, refunds, and replacements.
• Keeping online store account health in good standing by providing great customer service and regularly checking for negative feedback.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In