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kent Harold P.

Customer service representative

Verified
$15/hr

Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

As a csr and I do technical support,pre-sale, after sale, and logistics. Already have experience using Shopify. I can handle any task and easy to learn. Adopt Easly.

Skills & Experience

Skills

Office and Administration > Organization 2-5 Years
Office and Administration > Transcription > Typing 2-5 Years
6 Months to 1 Year
Communication Skills 2-5 Years
Adaptability 2-5 Years
Multitasking 2-5 Years
Conflict Resolution 2-5 Years
Microsoft word 2-5 Years
E-Commerce > Amazon > Inventory Management 1-2 Years
- Customer Service 2-5 Years
Client Relations 2-5 Years
• Time Management 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 6 Months to 1 Year
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years
• Live Chat Support 6 Months to 1 Year

Experience highlights

Customer Service Representative
Brandlinks / Creality BPO · January/2026 – Present
Provided customer support through calls, email, and live chat. Resolved customer concerns professionally while maintaining service quality and meeting response-time targets.
Staff
P.J. Lhuillier Group of Companies · January/2022 – Present
Assisted with daily operations and administrative tasks. Maintained records, supported efficient workflow, and coordinated with clients and team members.
Staff
Qloft Water Station · January/2019 – Present
Managed customer transactions and inquiries. Assisted with inventory monitoring and daily operations while maintaining excellent customer service.
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