Client Support | Business Analyst | Quality Analyst

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

High School Diploma

English proficiency Fluent

Professional Summary

Detail-oriented QA and Business Analysis professional with four years of experience supporting software teams and clients across the full development lifecycle. I specialize in bridging the gap between technical teams and business needs — running UAT and regression testing, investigating and documenting issues, and coordinating closely with developers to keep projects moving.

What I bring to any team:
◦ Strong follow-through — I take ownership of tasks from start to finish
◦ Clear, proactive communication with clients, developers, and stakeholders

Skills & Experience

Skills

Test Case Creation 2-5 Years

Team and Project Support 2-5 Years

Accounting > Business Analysis 1-2 Years

Office and Administration > Quality Assurance 5-10 Years

Office and Administration > Stakeholder Management 2-5 Years

2-5 Years

Manual Testing 5-10 Years

Agile Methodology 5-10 Years

Asana 2-5 Years

Automation Testing 2-5 Years

Client Support 2-5 Years

Regression Testing 5-10 Years

Project Management > Asana > Monday > Trello 2-5 Years

JIRA 5-10 Years

Test Case Design 5-10 Years

Experience highlights

Business Analyst

Threecolts · July/2025 – Present

Stabilized client portfolio, eliminated critical backlog within 30 days. Coordinated with developers and business teams for high stakeholder satisfaction. Liaison between clients and development team.

Quality Analyst

Threecolts · July/2024 – Present

Coordinated manual regression testing across releases. Designed and maintained test cases aligned with requirements. Partnered with developers on automation script troubleshooting and client support.

Quality Analyst

Legacy Seller · July/2020 – Present

Led Agile projects using Jira, Trello, Asana. Facilitated sprint planning and retrospectives. Implemented automated test scripts with Nightwatch.js and Selenium. Conducted manual regression testing.

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