Skills
Customer Support
2-5 Years
Email Management
2-5 Years
Personal Assistance
2-5 Years
Data Entry
2-5 Years
Cold Calling
1-2 Years
CRM management
2-5 Years
Calendaring & Meeting Scheduling
2-5 Years
Executive Services
2-5 Years
Record Management
2-5 Years
Experience highlights
Sales Representative
CIPO Cloud Software
·
March/2023
–
Present
Responsible for generating and nurturing leads, conducting cold outreach, and setting appointments to drive software sales.
General Virtual Assistant
Schulte Design Build
·
March/2021
–
Present
Performed administrative duties including CRM management, email correspondence, file organizing, and meeting scheduling.
Email Management | Customer Service Representative
Trust Communication
·
September/2020
–
Present
Provided email support and assistance, serving as the first point of contact for customers.
Record Retrieval Specialist
YoCierge
·
April/2020
–
Present
Managed and retrieved client records efficiently, ensuring accurate and timely record management.
Fraud Specialist | Onsite
JPMorgan Chase & Co.
·
November/2016
–
Present
Reduced fraudulent activity and protected clients from financial losses by identifying and preventing fraudulent transactions.
