Skills
Data Entry & Administrative Support
5-10 Years
Data Entry
5-10 Years
CRM
5-10 Years
Account Management
2-5 Years
Accounts Management
5-10 Years
Data Entry & Accuracy
2-5 Years
Sales & Cold Calling
5-10 Years
Sales & Appointment Setting
5-10 Years
Sales & Business Development Skills
2-5 Years
CRM - HubSpot
2-5 Years
Sales & Lead Generation
2-5 Years
CRM - NetSuite and Salesforce
2-5 Years
Data Entry & CRM Management
2-5 Years
Sales & Business Support Skills
2-5 Years
Sales & Lead Generation - Cold Calling & Outbound Sales
2-5 Years
Experience highlights
Executive Assistant
Furfaro Architects
·
March/2024
–
/
Developed and executed end-to-end lead generation and handover frameworks, overseeing pipeline governance, outreach strategy, and follow-up discipline across priority market segments. Led targeted market research and lead qualification initiatives, directed initial multichannel outreach, and ensured data integrity and performance tracking through CRM management
Business Development Manager
The Plant Pantry
·
July/2023
–
Present
Generated and managed a qualified sales pipeline through CRM registrations, inbound website inquiries, and targeted cold outreach. Served as the initial customer contact, delivered product education, and coordinated founder-led follow-ups to support deal closure
Virtual Assistant
Skillfire
·
September/2021
–
Present
Served as the primary client contact via phone and email, managing end-to-end job administration, including quote, invoice, and purchase order processing. Coordinated CRM job creation, technician scheduling, and calibration certificate completion to ensure timely service delivery
Team Lead
Offshore Outsource Operations Inc
·
June/2018
–
Present
Led and managed a team of Key Account Managers, tracking sales performance and KPIs, and resolving first- level client escalations to ensure targets were met and service standards maintained
