Customer service

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Native

Professional Summary

Customer Service professional with 4+ years of BPO experience handling e-commerce and customer support accounts, with additional experience in appointment setting. Proficient in Zendesk, Kustomer, Amazon Connect, Slack, Microsoft Teams, and Quip. Strong communication, problem-solving, and multitasking skills, with a proven ability to adapt to fast-paced work environments.

Skills & Experience

Skills

1-2 Years

Attention to detail 2-5 Years

Communication Skills 2-5 Years

Multitasking 2-5 Years

Active Listening 2-5 Years

~Data Entry 2-5 Years

- Customer Service 2-5 Years

• Time Management 2-5 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Experience highlights

Appointment Setter

We Answer · March/2026 – Present

Handled inbound customer calls and scheduled service appointments for technicians across home service industries. Assessed customer concerns, gathered job details, coordinated schedules, and ensured accurate information delivery.

Customer Service Representative

Awesome CX · July/2022 – Present

Handled customer concerns via phone and email including refunds, replacements, and order issues. Resolved issues efficiently with professional communication while managing multiple requests and maintaining accurate records.

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