Skills
Office and Administration > Data Entry
2-5 Years
Team Management and Cold Calling
2-5 Years
CRM (Customer Relationship Management)
5-10 Years
Customer Support > Sales Support
2-5 Years
Customer service
6 Months to 1 Year
Experience highlights
Team Lead
Vortex Business Process Outsourcing OPC
·
July/2021
–
/
Coaching team members, Call listening, Data Entry and recording the daily Individual Agent Sales, Setting Targets, Doing Monthly Evaluation, Attendance Checking, Calculating of Monthly Bonuses, Implementing handbook, new updates on process.
Telephone Sales Representative
Vortex Business Process Outsourcing OPC
·
November/2020
–
Present
Appointment setter and daily calls using customer relations management (CRM)
Authors Corrections Typesetter
SPI Global now renamed as STRAIVE PHILIPPINES
·
November/2018
–
Present
I work on Springer Journals on implementing by typesetting author's correction on their articles
Office Staff
Local Government Unit Bacong Municipal Hall
·
May/2017
–
Present
I am an assistant staff at Bacong Municipal Hall where I work on tasks given to me by the Budget Officer on Excel files, Human Resource Supervisor that gives me Word related files and typing of minutes. I also work with tourism officer where we visit and check resorts in Bacong.
Student Affairs Officer/ Student Office Assistant
Asian College Dumaguete
·
June/2013
–
Present
I am a scholar student during college where everyday we are required to render service for 2 hours on the library/accounting/marketing office/deans office doing Word documents or assisting students on their inquiry or request.
I am also an officer on the College of Business Administration who spearheaded in organizing School and College department activities.
