Skills
Office and Administration > Administrative Support
2-5 Years
Office and Administration > Data Entry > Encoding
2-5 Years
Office & Administration > Customer Service
2-5 Years
Experience highlights
Operations Supervisor
ResultsCX
·
September/2023
–
/
Supervise daily operations for a Provider Services account (U.S Health insurance), managing a team of 15+ agents to meet productivity, quality, and adherence goals.
Customer Service Representative
ResultsCX
·
November/2020
–
Present
Handled inbound calls for U.S. healthcare providers under a health insurance account.