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Mark Patrick C.

Virtual Assistant – Data Entry, Reporting & Customer Support

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Experienced Operations Supervisor with 4+ years in customer service, data entry, and reporting. Skilled in Excel, Google Sheets, and admin support. I

Skills & Experience

Skills

Office and Administration > Administrative Support 2-5 Years
Office and Administration > Data Entry > Encoding 2-5 Years
Office & Administration > Customer Service 2-5 Years

Experience highlights

Operations Supervisor
ResultsCX · September/2023 – /
Supervise daily operations for a Provider Services account (U.S Health insurance), managing a team of 15+ agents to meet productivity, quality, and adherence goals.
Customer Service Representative
ResultsCX · November/2020 – Present
Handled inbound calls for U.S. healthcare providers under a health insurance account.
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