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Magdalena B.

Quality Assurance Analyst

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

High School Diploma

English proficiency Fluent

Professional Summary

Transforming customer interactions into insights that improve quality, performance, and customer experience.

Skills & Experience

Skills

Coaching 1-2 Years
Quality Analyst 1-2 Years
Analysing & Reporting of KPIs 1-2 Years
Active communication skills 2-5 Years
Customer Service Representative 2-5 Years
Report Preparation 1-2 Years
Commnication, data-entry, problem-solving, accuracy and attention to detail 2-5 Years
Empathy & Patience,Email & Chat Support Tools,- Social Media Customer Engagement,Problem-Solving,Adaptability,Positive Attitude 2-5 Years
Canva (Basic Design & Visual Content) 2-5 Years
Admin & Operations 1-2 Years
Contact Details Are Private

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