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Heney Jean R.

Real Estate Virtual Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Experienced Virtual Assistant with a strong background in customer service, sales, and BPO operations. I have experience supporting real estate-related tasks, communicating with clients and leads, conducting lead research, and providing reliable administrative support. I am organized, detail-oriented, adaptable, and comfortable working independently while maintaining professionalism and excellent communication. I’m committed to delivering quality work, learning new tools quickly, and helping real estate professionals manage their day-to-day operations efficiently.

Skills & Experience

Skills

Pharmacy assistant 1-2 Years
- Customer Service 5-10 Years
Customer Service Representative 10+ Years
Healthcare Support 2-5 Years
REAL Estate - Cold Caller 6 Months to 1 Year
Less than 6 Months
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 5-10 Years
CRM & Tools 1-2 Years
*Administrative Support - 2-5 Years

Experience highlights

Real Estate Virtual Assistant
Freelance · January/2025 – /
Assist real estate professionals with finding and qualifying leads. Conduct lead research and initial screening. Organize client details for follow-ups and CRM use.
Customer Service Associate
Nowcom Global Services · January/2023 – Present
Assisted customers with account-related inquiries. Provided loan and product information. Ensured accurate payment handling and documentation.
Pharmacy Associate
Optum · January/2021 – Present
Processed prescriptions and billing accurately. Recommended generic alternatives to reduce costs. Handled insurance claims and resolved issues.
Customer Service Representative
Concentrix · January/2014 – Present
Provided voice support to international customers. Resolved service concerns professionally. Maintained high customer satisfaction ratings.
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