Skills
Pharmacy assistant
1-2 Years
- Customer Service
5-10 Years
Customer Service Representative
10+ Years
Healthcare Support
2-5 Years
REAL Estate - Cold Caller
6 Months to 1 Year
Less than 6 Months
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
CRM & Tools
1-2 Years
*Administrative Support -
2-5 Years
Experience highlights
Real Estate Virtual Assistant
Freelance
·
January/2025
–
/
Assist real estate professionals with finding and qualifying leads. Conduct lead research and initial screening. Organize client details for follow-ups and CRM use.
Customer Service Associate
Nowcom Global Services
·
January/2023
–
Present
Assisted customers with account-related inquiries. Provided loan and product information. Ensured accurate payment handling and documentation.
Pharmacy Associate
Optum
·
January/2021
–
Present
Processed prescriptions and billing accurately. Recommended generic alternatives to reduce costs. Handled insurance claims and resolved issues.
Customer Service Representative
Concentrix
·
January/2014
–
Present
Provided voice support to international customers. Resolved service concerns professionally. Maintained high customer satisfaction ratings.