Skills
Payroll
1-2 Years
Payroll > Timekeeping
1-2 Years
Payroll & HR Support
1-2 Years
Admin & Office Support
1-2 Years
Counter checker, merchandising, customer service
Less than 6 Months
HR & Payroll Management | Financial Administration
1-2 Years
Customer Service Representative — Customer Support
Less than 6 Months
Experience highlights
Financial Administrative Officer
Future Edu Inc.
·
February/2025
–
Present
Payroll and HR: Payroll File Preparation and Reporting, Salary Computation, Benefits Administration and Payment, Attendance Tracking, Recruitment Assistance, Onboarding and Offboarding, Employee Records Management, Confidential File Handling, Conflict and Discrepancies Management
Administration and Finance Support: Office Administration, Documentation, Records Management, Financial Reporting, Reconciling Financial Data, Transaction Verification, Service Processing, Workflow Coordination
Customer Service Advisor
Concentrix, Bacolod
·
September/2024
–
Present
Handled high-volume customer inquiries via phone with professionalism.
Escalated customer and technical issues for prompt resolution.
Processed account requests, payments, and updates with accuracy and confidentiality.
Provided product support and technical troubleshooting to resolve service issues.
Recommended appropriate solutions to improve customer satisfaction
Counter Checker
Mainstream Business, Inc. (The SM Store)
·
October/2019
–
Present
Verified counter transactions for accuracy and completeness.
Reviewed transaction documents to ensure compliance before processing.
Resolved customer inquiries and transactional discrepancies promptly.
Prepared and organized daily operational reports in accordance with company guidelines.
Maintained accurate transaction records and supporting documentation.