Skills
Collaboration and Interpersonal Skills
2-5 Years
Strong time management and organizational abilities, Problem Solving abilities, Research Skills, Technological Proficiency
2-5 Years
Experience highlights
OPERATIONS CSR II / TECHNICAL SUPPORT
TELUS DIGITAL
·
February/2022
–
Present
Assisting the business in taking inbound and outbound calls,
ensuring all the customer’s concerns have been addressed
using the guidelines that align with the company’s policy.
ACCOUNT ASSOCIATE
VXI Global Holdings
·
September/2021
–
Present
My main responsibilities are receiving Inbound calls, selling
business services and products, and Billing. Making sure that the business achieves its goal and gains more loyal customers and profit.
Customer Service Representative
Teleperformance
·
July/2001
–
Present
Managed customer queries about their credit card statements and bills, filling billing disputes, and payment processing. Ensuring that the credit card balances are settled.