Skills
Customer Support
10+ Years
Office and Administration > Admin Data Processing
5-10 Years
Office and Administration > Research
5-10 Years
Executive Assistant
2-5 Years
Property Admin
2-5 Years
SOP Creation & Document Management
2-5 Years
Experience highlights
Executive Assistant to the CEO
Kontakt Digital Inc.
·
March/2020
–
July/2024
For 5 years, from March 2020 to July 2025 - here are my main tasks as an Executive Assistant.
● Managed CEO’s calendar, inbox, and task delegation across multiple business ventures
● Handled staff onboarding, payroll, and internal SOP creation
● Worked as an Events Manager for Airwaves Music (sister-company), overseeing logistics between DJs, planners, and clients to deliver 50+ seamless events annually.
Administrative Assistant – Real Estate
Pathcutters Philippines, Inc.
·
June/2019
–
Present
● Assisted Australian Property Managers in documentation, listings, and tenant
coordination
● Conducted outreach for inspections and applicant screening
● Supported the General Manager with ad hoc administrative duties
Staff Nurse
The Doctor’s Hospital, Inc
·
October/2018
–
Present
● Delivered bedside nursing care and documented patient health updates
● Patient advocate and coordinated effective treatment plans in collaboration with the
healthcare team
● Assisted doctors during rounds and maintained accurate patient records
Customer Service Representative
JP Morgan Chase, N.A.
·
August/2015
–
Present
● Resolved U.S. client concerns on deposit and overdraft accounts
● Troubleshoot online retail banking concerns over the phone
● Handled complex account inquiries and escalations with professionalism
Customer Service Representative
Convergys Philippines
·
June/2013
–
Present
● Supported Time Warner field staff with installation scheduling and CRM updates
● Pioneered chat assistance support for technician mobile applications