Skills
Resourceful, logical and with positive approach in solving conflict/problems
5-10 Years
Familiar with different computer systems interface and search engines usage
2-5 Years
Troubleshooting (mostly with software's, i.e. retrieving corrupted files, reformatting, networking)
2-5 Years
Experience highlights
Technical Support Advisor
TDCX
·
August/2021
–
Present
Technical Support Advisor for Apple products such as iPhone, Macbook, iPod, iMac, and App Store.
Technical Support Representative | SME
Sykes Asia Inc.
·
February/2019
–
Present
Troubleshoot and escalate issues relating to products such as Pixel Phone, Google Products and Services, Play Store App.