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Rico Miguel S.

Virtual Assistant | GoHighLevel (GHL) Specialist | Administrative Support

Verified
$5/hr

Outline

Looking for Part-Time work (4 hours/day) at $5/hour

High School Diploma

English proficiency Native

Professional Summary

πŸš€ 𝗦𝗽𝗲𝗻𝗱 π—Ήπ—²π˜€π˜€ π˜π—Άπ—Ίπ—² 𝗼𝗻 π—―π˜‚π˜€π˜†π˜„π—Όπ—Ώπ—Έ. π—™π—Όπ—°π˜‚π˜€ 𝗺𝗼𝗿𝗲 𝗼𝗻 π—΄π—Ώπ—Όπ˜„π˜π—΅!

I'm a tech-savvy Virtual Assistant helping business owners stay organized, streamline operations, and save valuable time.

πŸ’Ό 𝗛𝗒π—ͺ π—œ 𝗖𝗔𝗑 π—›π—˜π—Ÿπ—£

πŸ—‚οΈ Admin Support – Data entry, research, scheduling & reports
πŸ“§ Email & Calendar – Inbox management, appointments & follow-ups
πŸ’¬ Customer Support – Inquiries, CRM updates & troubleshooting
πŸ“‹ Project Coordination – Task tracking, SOPs & team support
πŸ“± Social Media – Content scheduling, Canva graphics & engagement
βš™οΈ CRM & Automation – GoHighLevel, pipelines, email sequences & workflows

⭐ π—ͺ𝗛𝗬 π—›π—œπ—₯π—˜ π— π—˜?
βœ… Customer service experience
βœ… Organized, reliable & detail-oriented
βœ… Strong communication skills
βœ… Tech-savvy & adaptable

πŸ› οΈ π—§π—’π—’π—Ÿπ—¦
Google Workspace | MS Office | Notion | Trello | Canva | CapCut | GoHighLevel | ChatGPT | Claude

πŸ”₯ π—Ÿπ—²π˜€π˜€ π—―π˜‚π˜€π˜†π˜„π—Όπ—Ώπ—Έ. 𝗠𝗼𝗿𝗲 π—΄π—Ώπ—Όπ˜„π˜π—΅.

πŸ“© Message me and let's work together!

Skills & Experience

Skills

Virtual Assistance 1-2 Years
Virtual Administrative Support 1-2 Years
GoHighLevel (GHL) 1-2 Years
Communication 2-5 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 2-5 Years
Content Creation > Social Media Content Creation 1-2 Years
Account Management 1-2 Years
Mentorship 1-2 Years
Schedule Management 2-5 Years
- Customer Service 1-2 Years
Task Prioritization 1-2 Years
CRM Systems 1-2 Years
Team Coordination 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years
*Administrative Support - 2-5 Years

Experience highlights

Customer Service Representative
iQor Philippines – T-Mobile for Business Β· January/2026 – Present
Managed CRM systems and customer information for US-based business clients. Handled account inquiries, billing concerns, and service requests with ~80% CSAT. Coordinated escalations and maintained detailed documentation for issue resolution.
GoHighLevel AI Automation Specialist & Funnel Designer
Astro AI Automations Β· January/2026 – /
Designed custom CRM pipelines and lead-routing automations. Built multi-channel nurturing sequences (SMS, Email, Voicemail). Created high-converting landing pages for local services and SMEs.
Community Outreach & Administrative Volunteer
The Church of Jesus Christ of Latter-day Saints Β· September/2022 – Present
Coordinated schedules, events, and team activities. Maintained records and prepared reports. Served as District and Zone Leader providing mentorship. Created social media content and promotional graphics for outreach initiatives.
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