Virtual Assistant

Verified

$5/hr

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Outline

Looking for Freelance work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Skilled VA in customer service, cold calling, data entry, admin tasks & appointment setting—your go-to for smooth, remote support!

Skills & Experience

Skills

Customer Support 2-5 Years

Real Estate > Cold Calling 6 Months to 1 Year

Administrative Tasks 1-2 Years

Appointment Setting 6 Months to 1 Year

Retention Specialist 1-2 Years

Experience highlights

Data Entry Specialist /Community Moderator

Winn Communities · April/2024 – Present

> Handled data entry tasks for various cryptocurrency projects.
> Managed community engagement on Twitter, Telegram, Discord
and Web3 Platforms.
> Responded to investor inquiries and provided project updates.

Real Estate VA

Remote · January/2024 – /

> Cold-called leads to check property availability and set appointments.
> Maintained accurate records of homeowner responses and lead
status.
> Performed data entry and online research to support investor clients.

Retention Specialist

Retention Specialist / Customer Service · April/2023 – Present

> Resolved customer issues, retained subscriptions, and handled complaints

Customer Service Representative

TaskUs · June/2022 – Present

> Assisted US and Canadian drivers with account and payment issues.
> Maintained high customer satisfaction scores and fast resolution times

Customer Service Representative

IBEX Global Solutions · October/2020 – Present

> Provided first-line support for a retail brand via calls, emails, and chat.
> Helped customers troubleshoot orders, billing, and account problems.
> Met performance targets and delivered consistent service quality.

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