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Angelica R.

Virtual Assisstant

Verified
$9/hr

Outline

Looking for Full-Time work (8 hours/day) at $9/hour

Associate Degree

English proficiency Fluent

Professional Summary

With several years of hands-on experience in customer support, I have developed the communication skills, patience, and problem-solving abilities.

Skills & Experience

Skills

Office and Administration > Data Entry > Encoding 6 Months to 1 Year
Office and Administration > Time Management 6 Months to 1 Year
Communication Skills , Research, Technical, Building Rapport, Detailed Oriented and Decision Making 6 Months to 1 Year
Customer Support > Customer Service > Chat Support Less than 6 Months

Experience highlights

Customer Service Representative
Foundever · November/2023 – Present
A Customer Service Representative assists customers by answering inquiries, resolving complaints, and providing product or service information. They communicate through phone, email, or chat, ensuring customer satisfaction and maintaining a positive company image.
Customer Care Officer
Pilipinas Teleserve Inc. · April/2023 – Present
A Customer Care Officer handles customer concerns, provides support, and ensures a smooth service experience. They build strong client relationships, resolve issues efficiently, and help maintain customer satisfaction and loyalty.
Admin Assistant
Sugar Creations Arts and Crafts · June/2023 – Present
An Administrative Assistant supports daily office operations by managing schedules, handling correspondence, organizing files, and assisting with clerical tasks to ensure smooth workflow and efficiency.
Front Desk and Finance Staff
Digital Isys Inc. · January/2019 – Present
A Front Desk Officer greets visitors, answers calls, and manages appointments. They serve as the first point of contact, providing information and ensuring smooth front-office operations.
A Finance Staff handles financial records, processes payments, assists in budgeting, and ensures accuracy in financial transactions and reporting.
Cashier
International Specialty Retailer’s Inc. · May/2018 – Present
A Cashier handles customer transactions, processes payments, issues receipts, and provides change. They ensure accurate cash handling, maintain a clean work area, and deliver friendly customer service.
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