Customer Experience Agent

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

High School Diploma

English proficiency Conversational

Professional Summary

Excellent in providing customer service.

Skills & Experience

Skills

Customer service patience and empathy with great communication skills. Positive communication and problem-solving abilities. 1-2 Years

Experience highlights

Customer Experience Agent

Alorica Philippines · November/2020 – Present

Communicate with Health Providers in a courteous and professional manner using agreed procedures. Listen attentively to Provider needs, demonstrate empathy while maximizing opportunity to build rapport. Clarify Provider requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolutions to the Providers. Maintain basic knowledge of client product and/or service.

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