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Krissy Anne C.

Virtual Assistant - Customer Support & E-Commerce Support

Verified
$6/hr

Outline

Looking for Full-Time work (10 hours/day) at $6/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

I’m a reliable and customer-focused Virtual Assistant specializing in Customer Support and E-commerce Support. With experience handling customer inquiries through email, chat, social media, and messaging platforms, I’m skilled in resolving concerns, assisting with orders, and providing clear and professional communication. I’m organized, detail-oriented, and committed to making every customer interaction positive while helping businesses stay efficient and responsive.

Skills & Experience

Skills

Social Media Support 2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 1-2 Years
Customer service > Sales Representative > Customer Support 2-5 Years
Customer Support > Email & Chat Support 2-5 Years
Customer Support » Email Support 2-5 Years
~Data Entry 2-5 Years
Basic Graphic Design>Canva 5-10 Years
Marketing > Order Management 2-5 Years
E-commerce Support 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years
Customer Communication 2-5 Years
*Administrative Support - 1-2 Years

Experience highlights

Customer Support Advisor - Boohoo / PrettyLittleThing Account
Freight Process Outsourcing Solution Inc. · January/2023 – Present
Provided non-voice customer support via email, chat, Facebook, and Instagram. Assisted with orders, shipping, delivery concerns, and disputed deliveries with clear, professional communication.
Brand Ambassador
Ginebra San Miguel · January/2023 – Present
Represented brand at promotional events and customer-facing activities. Engaged customers directly, communicated product information, and promoted products through face-to-face interaction.
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