Quality Assurance Specialist | Reports Specialist | Virtual Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Quality-Driven Virtual Assistant | Quality Specialist with a Creative Eye for Detail

Skills & Experience

Skills

Design > Graphic Design > Canva 1-2 Years

Quality Analyst 5-10 Years

Microsoft Excel 10+ Years

Experienced Quality Assurance Analyst, Experienced BPO Supervisor, Experienced in using microsoft excel and other microsoft applicationExcel 5-10 Years

DATA ANALYTICS & DASHBOARD DESIGN 5-10 Years

Adobe Photoshop 2-5 Years

Experience highlights

Professional, Service Quality Assurance (Training and Quality)

Ingram Micro Philippines BPO LLC · February/2020 – /

• Conducted Quality Audits for Accounting and Finance Teams, ensuring high levels of Data Accuracy and Compliance
• Delivered Training and Onboarding Programs, including Instructional Design and Training Needs Analysis
• Developed and created Business Review Reports using Excel, Power BI, to support data-driven decisions
• Lead Process Improvement and Documentation initiatives to streamline operations
• Provided post-audit coaching to the Accounting Associates, and post-training coaching and nes

Associate II, Accounting

Ingram Micro Philippines BPO LLC · September/2014 – Present

• Validated Cost-Override and Special Pricing Agreements, ensuring accuracy and policy compliance
• Collaborated with Sales and Vendor Management Teams for Sales Cycle Completion

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