Skills
Customer Service & Communication
5-10 Years
Administrative & Virtual Assistance Skills
5-10 Years
Technical & Tools Proficiency
5-10 Years
Experience highlights
Medical Receptionist
The Gastro Group
·
January/2024
–
Present
Skilled in providing top-notch administrative support, maintaining patient records, verifying insurance, and ensuring a smooth patient experience from check-in to check-out.
Proficient in using electronic health record (EHR) systems such as DrChrono and eClinicalWorks (ECW
Orders and Shipping Management Representative
Kathy Kuo Home
·
February/2022
–
Present
managing order-related communications and logistics.
responding to and sending emails regarding order concerns, coordinating with vendors, carriers, and internal departments to ensure seamless
operations. acknowledging and shipping orders, following up on order statuses, and keeping customers informed through timely email
communication.
Medical Receptionist
Philia Homecare
·
October/2020
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Present
Schedule homecare visits for patients, ensuring that healthcare providers are aligned with patient needs and availability.
Effectively communicate with family members, caregivers, and patients about appointment schedules, care plans, and any changes to services.
Executive Virtual Assistant
Hypa Group
·
April/2019
–
Present
Accurately prepare and process payroll for employees, ensuring timely and correct payment.
Monitor employee work hours, overtime, and attendance to ensure payroll accuracy.