Skills
Project Management
2-5 Years
Calendar Management
2-5 Years
Administrative Support
2-5 Years
Inbox Management
2-5 Years
Communication and Coordination
2-5 Years
Experience highlights
Social Media and Marketing Specialist (Remote)
Ecstatic Intimacy
·
May/2024
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Present
May 2024 – Mar 2025
🔹Website & Events: Update website pages, publish events, manage Facebook Ads, and engage with attendees.
🔹Task Management: Handle Asana tasks, respond to Slack queries, and manage delays.
🔹Content & Media: Post blogs, monitor media inquiries, and manage interviews.
🔹Social Media & SEO: Curate and schedule social media content, manage graphics and videos, and track SEO and social media stats.
🔹Administration: Manage email uploads, track statistics, maintain a task manual
Executive Assistant (Remote)
Sydney Clinical Psychology
·
May/2024
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🔹Calendar Management: Schedule and coordinate meetings and events.
🔹Email Organization: Sort Outlook emails into designated folders.
🔹Administrative Tasks: Organize reports and documents, set up meetings, and unsubscribe from newsletters.
🔹Event Coordination: Manage calendar events and ensure all arrangements are completed.
🔹Support: Assist with executive tasks and ensure smooth office operations.
Advance General Virtual Assistant (Remote)
Plane Pal AU
·
August/2022
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Present
✨Customer Support:
🔹Provide assistance for customer inquiries and resolve order issues.
🔹Monitor outbound orders for delays, manage pick-ups and returns, and update customers on any issues.
✨Social Media Management:
‘🔹Create and manage content across three social media platforms, including posts, reels, and stories.
🔹Develop strategies to enhance engagement and visibility.
✨Brand Ambassadors:
🔹Identify and recommend potential ambassadors to the client.
✨Administrative Support:
🔹Assist with
Customer Service Representative (Remote)
Great Useful Stuff
·
October/2022
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Present
✨ Customer Support:
🔹Respond to customer inquiries and resolve order issues.
🔹Provide information about products and services.
✨ Social Media Management:
🔹Create and post content on two social media platforms.
🔹Manage and enhance social media engagement.
✨ Administrative Support:
🔹Assist with various day-to-day tasks for the client.
🔹Help organize and manage client-related activities.
Customer Service Representative (Remote)
Jovely Co
·
January/2022
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Present
January 2022 – February 2025
🔹Customer Support: Address customer inquiries and concerns effectively.
🔹Order Processing: Provide mock-ups of personalized orders for customer approval before production.
🔹Tracking Updates: Share tracking numbers and updates once orders are shipped.
🔹Refunds & Replacements: Process refunds and replacements as needed.
🔹Production Coordination: Follow up with production to ensure timely order fulfillment.