Skills
Ecommerce > Amazon/Shopify/eBay
10+ Years
5-10 Years
Recruitment
5-10 Years
Team Leadership
5-10 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
10+ Years
Payroll Processing
2-5 Years
- Customer Service
10+ Years
CRM > Salesforce
5-10 Years
Chat Support > Social Media Management
5-10 Years
HR Management
5-10 Years
Basic Graphic Design>Canva
2-5 Years
Property Management Systems
2-5 Years
Customer Service > Gorgias > Shopify
5-10 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
10+ Years
*Administrative Support -
10+ Years
Experience highlights
Service Accommodation Admin Virtual Assistant
Glasswing Stays
·
January/2025
–
Present
Managed guest communications, coordinated cleaning/maintenance teams, processed check-ins, maintained booking calendars across platforms, tracked invoices, managed Airbnb and .
Virtual / Remote Admin Support
Sports Centre Towers
·
November/2024
–
Present
Responded to customer inquiries, processed and tracked orders, managed customer accounts, coordinated with sales and logistics teams, prepared administrative reports.
Trust and Safety Agent
Upwork
·
April/2022
–
Present
Reviewed freelancer/client profiles for authenticity, investigated fraudulent accounts, ensured adherence to community guidelines, protected users from scams.
Lead Remote Recruiter
Aesthetic Agency
·
September/2022
–
Present
Created job postings, conducted interviews and assessments, maintained applicant records in JobAdder/Seek, prepared placement reports and billing summaries.
Talent Specialist
Upwork
·
July/2021
–
Present
Matched clients with qualified freelancers, conducted sourcing and screening, updated profiles in Salesforce, facilitated job contract creation and onboarding.