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ALMA D.

Virtual Assistant (Ecommerce Assistant, Recruiter and Accommodation and Tenant Management )

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A versatile Virtual Assistant and Operations Specialist with over 15 years of experience helping entrepreneurs and businesses stay organized, efficient, and growth-ready. Whether it’s managing your Airbnb listings, creating content, or coordinating your team, I bring structure, creativity, and accountability to every task.

Skills & Experience

Skills

Ecommerce > Amazon/Shopify/eBay 10+ Years
5-10 Years
Recruitment 5-10 Years
Team Leadership 5-10 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 10+ Years
Payroll Processing 2-5 Years
- Customer Service 10+ Years
CRM > Salesforce 5-10 Years
Chat Support > Social Media Management 5-10 Years
HR Management 5-10 Years
Basic Graphic Design>Canva 2-5 Years
Property Management Systems 2-5 Years
Customer Service > Gorgias > Shopify 5-10 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 10+ Years
*Administrative Support - 10+ Years

Experience highlights

Service Accommodation Admin Virtual Assistant
Glasswing Stays · January/2025 – Present
Managed guest communications, coordinated cleaning/maintenance teams, processed check-ins, maintained booking calendars across platforms, tracked invoices, managed Airbnb and .
Virtual / Remote Admin Support
Sports Centre Towers · November/2024 – Present
Responded to customer inquiries, processed and tracked orders, managed customer accounts, coordinated with sales and logistics teams, prepared administrative reports.
Trust and Safety Agent
Upwork · April/2022 – Present
Reviewed freelancer/client profiles for authenticity, investigated fraudulent accounts, ensured adherence to community guidelines, protected users from scams.
Lead Remote Recruiter
Aesthetic Agency · September/2022 – Present
Created job postings, conducted interviews and assessments, maintained applicant records in JobAdder/Seek, prepared placement reports and billing summaries.
Talent Specialist
Upwork · July/2021 – Present
Matched clients with qualified freelancers, conducted sourcing and screening, updated profiles in Salesforce, facilitated job contract creation and onboarding.
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