Skills
Human Resources > Recruiting
1-2 Years
Human Resources > Recruiting > Talent Acquisition
6 Months to 1 Year
Team Leadership
1-2 Years
Calendar Management
1-2 Years
Travel Coordination
Less than 6 Months
Ticketing Systems
1-2 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
Less than 6 Months
Office and Administration > Data Entry > Encoding > Troubleshooting
1-2 Years
~Data Entry
2-5 Years
- Customer Service
2-5 Years
Accounting > Accounts Payable > Internal Audit > Inventory > Excel
2-5 Years
Payroll Management
Less than 6 Months
Customer Support > Chat Support >Technical Support
1-2 Years
Performance Management
1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
1-2 Years
Experience highlights
Virtual Assistant
Candle Ray
·
August/2024
–
Present
Managed emails, calendars, appointments, data entry, and digital records. Coordinated travel arrangements and monitored tasks/deadlines using productivity tools.
Talent Acquisition Representative
Nearsol Philippines Inc.
·
March/2024
–
Present
Conducted phone interviews, evaluated applicants for CS and Supervisor roles, managed recruitment calls, and guided candidates through application process.
Technical Support Representative
TTEC
·
January/2023
–
Present
Provided technical troubleshooting for device-related concerns, documented cases, escalated tickets, and identified root causes using probing questions.
Supervisor / Team Leader
Nearsol Philippines Inc.
·
March/2021
–
Present
Supervised 12-member team, conducted coaching and performance meetings, represented site in client meetings, managed payroll and data records.
Customer Service Representative
Nearsol Philippines Inc.
·
November/2019
–
Present
Resolved finance-related customer concerns using systems and active listening to identify root causes and deliver timely solutions.
