General Assistant | Healthcare Virtual Assistant

Verified

$7/hr

Outline

Looking for Full-Time work (6 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Detailed- oriented with hands-on four (4) years’ experience dealing with customers. Proven skilled in managing inquiries, performing admin task.

Communication Skills Less than 6 Months

Time Management & Prioritization Less than 6 Months

Customer Support > Chat Support Less than 6 Months

Office and Administration > Microsoft 365 Less than 6 Months

Customer Relation

Optum · October/2023 – /

• Handled high-volume inbound calls and live chats, providing accurate and empathetic customer service.

• Performed basic administrative tasks, including data entry, document processing, and email in coordination using Excel and Outlook.

• Ensured strict HIPAA compliance, always maintaining confidentiality of sensitive health and personal information.

• Quickly adopt new systems and dynamic workflows while maintaining productivity with minimal supervision

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