Customer Service Officer

Verified

$5/hr

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Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

A Business Administration graduate with strong organizational and communication skills. Experienced in administrative support, customer service, and h

Skills & Experience

Skills

Familiar with basic tasks and tools; learning through hands-on experience 6 Months to 1 Year

Experience highlights

Operations CSR II

Telus International Philippines · March/2023 – Present

1. Assisting Uber drivers with inquiries, troubleshooting issues and providing support through phone.
2. Provide information about products and services.
3. Review Uber driver accounts and make changes, if necessary

Office Assistant

New San Jose Builders, Inc. · April/2018 – Present

1. Educate customers about products and services to help them make informed decisions.
2. Handle sales transactions, inform customers about promotions, and contribute to achieving daily
sales goals.
3. Handle a high volume of calls professionally and route them to the appropriate staff.
4. Answer basic questions about properties, services, and office operations.
5. Input and update client and property information into customer relationship management.

Sales Associate I

Convergys Philippines, Inc. · October/2016 – Present

1. Educate customers about products and services to help them make informed decisions.
2. Handle sales transactions, inform customers about promotions, and contribute to achieving daily
sales goals.

Training Coach

D' Job Site General Services Inc. · June/2015 – Present

1. Design, develop, and implement training programs for various employees, such as field staff or
internal teams.
2. Assess and identify training needs within the organization.
3. Prepare and present reports on training program key performance indicators (KPIs) to track
effectiveness.
4. Provide coaching and support to ensure participants acquire the necessary skills and knowledge.

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