Customer Support/Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (40 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Dedicated and versatile customer service professional with 10+ years of experience across logistics, telecommunications, and airline.

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Email Support 5-10 Years

Customer service 5-10 Years

Data Entry 5-10 Years

Experience highlights

Customer Service Representative

Transcom · September/2018 – Present

Provided shipment support and resolved logistics issues for UPS customers globally.
• Exceeded performance targets, including call handling time and customer satisfaction.
• Worked effectively in a high-volume contact center and remote setup.

Customer Service Representative

Avatar Technologies Inc. · March/2013 – Present

• Handled inbound/outbound calls for U.S.-based donation campaigns.
• Built rapport with donors and ensured accuracy in records and donation processing.
• Adhered to campaign regulations and quality assurance standards.

Customer Service Representative

TeleTech · August/2012 – Present

• Assisted customers with billing inquiries, technical troubleshooting, and account
updates.
• Communicated via phone and email to resolve service-related issues efficiently.

Customer Service Representative

Inspiro · February/2012 – Present

• Responded to customer inquiries regarding flight bookings, changes, and loyalty
programs.
• Delivered solutions in accordance with airline policies and procedures.

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