Skills
MS Excel
2-5 Years
English
5-10 Years
MS Word
2-5 Years
Basic Programming
Less than 6 Months
Computer literate (Ms Word, Ms Excel and Ms PowerPoint) ● Product Researcher/Lister ● Data Entry ● Copy Writing ● Basic Hardware systems repair
2-5 Years
Adobe > Photoshop
1-2 Years
Basic Graphic Design>Canva
1-2 Years
Customer Service & Chat Support
1-2 Years
Hardware Troubleshooting
1-2 Years
Animation
1-2 Years
• Technical Support & Troubleshooting
1-2 Years
Experience highlights
Chat Support Representative (TikTok Account Inquiries)
Teleperformance
·
July/2025
–
Present
Handled customer inquiries through chat and email for TikTok accounts. Assisted users with account access, content concerns, and technical issues while following company guidelines and data privacy standards.
IT Technical Support (Internship)
Watchdog Automation Sales & Services
·
February/2024
–
Present
Provided first-level technical support including hardware/software troubleshooting, computer setup, user account management, system maintenance. Created T-shirt design layouts using Canva and Photoshop.