Customer Service Representative | Chat Support | Product Lister | Graphic Designer

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

Hi, I'm Nilvic!

I’m a versatile and hardworking Virtual Assistant with experience in customer service, chat support, data entry, product listing, graphic design, web design, and video editing. I’m detail-oriented, quick to learn, and reliable.

I can handle customer chats, create instructional videos, list products on Wix, Shopify, and WordPress, design graphics using Canva, Photoshop, Illustrator, and Paint, and update websites. I also have basic coding knowledge and use AI tools to improve my workflow.

My Skills:
• Customer Service & Chat Support
• Video Creation & Editing
• Product Listing & Labelling
• Web & Graphic Design
• Data Entry
• Basic Coding & AI Tools

Tools: Slack, Intercom, Telegram, ChatGPT, Gemini, Perplexity, CapCut, Filmora, Canva, Photoshop, Illustrator, WordPress, Wix, Shopify, Google Docs/Sheets, and Microsoft Office.

I’m willing to learn, follow instructions carefully, and adapt to new tasks. I’m ready to help your business grow.

Skills & Experience

Skills

Web Programming > CMS > Wix Less than 6 Months

Less than 6 Months

Chat support Less than 6 Months

Team Management Less than 6 Months

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 1-2 Years

Customer Support > Social Media Moderation > Appointment Setter > Graphics Design > Video Editing > Photo Editing 1-2 Years

~Data Entry 1-2 Years

Cost Estimate > Microsoft Excel 1-2 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years

Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets 1-2 Years

Basic Graphic Design>Canva 1-2 Years

Google Workspace 1-2 Years

SEO >WordPress Less than 6 Months

Canva> Basic Photoshop> 2D Design > Autocad > Sketchup > Capcut Less than 6 Months

Design > Canva Graphic Design > Video Editing Less than 6 Months

Experience highlights

Chat Support & Operations Admin

Gaming Platform · February/2026 – /

Resolve player concerns via chat. Create and update FAQ pages. Manage virtual assistant team. Edit photos and design website achievements using Canva.

Freelance Graphic Designer

Upwork · March/2025 – Present

Provided virtual assistant support using graphic design skills in Canva, basic web design with WordPress, and Microsoft Office applications.

Virtual Assistant

Instagram · April/2025 – Present

Found, edited, and posted videos to Instagram daily. Resized photos in Canva with precise dimensions. Performed photo edits including background removal and drop shadows.

Product Lister

Upwork · April/2025 – Present

Resized and optimized product images using Canva for WIX platform. Organized assets in Google Drive and uploaded finalized product listings.

Campaign Manager

Reddit Campaign · July/2025 – Present

Managed remote team, sent daily task instructions via Telegram. Checked comments for compliance, tracked tasks in Google Sheets, created staff accounts. Edited photos and videos.

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