Sales and Customer Specialists

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

My strengths are customer service, sales, order processing, and attention to detail. With 10+ years of BPO experience, I’m skilled in handling customers, resolving concerns, processing orders, and working with different systems. I’m a fast learner, adaptable, reliable, and focused on delivering accurate, high-quality results.

Skills & Experience

Skills

Customer Service Representative - Sales and Billing 5-10 Years

Experience highlights

Appointment Setter / Cold Caller

SynergySolutions · January/2026 – Present

Conducted outbound calls to generate and qualify leads.
Identified customer needs, handled objections, and scheduled appointments.
Maintained accurate customer and lead records.
Followed up with prospects and worked toward appointment-setting targets.

Sales Advocate – Microsoft Store Account

Teleperformance Philippines · September/2024 – Present

Assisted customers with purchases, product inquiries, orders, and technical concerns.
Processed customer purchases and maintained accurate order information.
Monitored customer orders and tracked deliveries.
Coordinated with carriers regarding delivery issues and provided customer updates.
Recommended products and solutions based on customer needs.

Order Entry Specialist – Pizza Hut Account

iQor Philippines · February/2021 – Present

Processed high-volume customer orders accurately and efficiently.
Handled customer inquiries, complaints, order changes, and service concerns.
Maintained accurate customer and order information.
Recommended additional products and promotions when appropriate.

Customer Service Representative – Metro by T-Mobile

iQor Philippines · March/2020 – Present

Assisted customers with products, services, plans, activations, and account concerns.
Resolved customer issues while maintaining service quality.
Identified sales opportunities and recommended appropriate solutions.

Sales Specialist – McAfee anti virus protection

Sutherland Global Services · September/2016 – Present

Handled customer inquiries, product sales, renewals, upgrades, and retention.
Recommended products based on customer needs.
Addressed cancellation concerns and provided appropriate solutions.

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