Skills
Customer Support
Less than 6 Months
Customer Support > Customer Service > Payment Processing, Billing, Scheduling Appointments, Cold Calling
Less than 6 Months
Mortgage Loan Processing assistant
5-10 Years
Experience highlights
Loan Coordinator
NightOwl Consulting
·
May/2024
–
Present
Worked here from May to August 2025 processing mortgage loan documents, updating loan origination system and coordinating with loan team for other tasks or issues.
Customer Service Representative
Valor Global, Inc.
·
June/2024
–
Present
Worked here from June 2024 to April 2025 as Customer Service Representative for a US Telco account handling inbound calls for customers' concerns and also worked as Billing Representative for the Healthcare Insurance Billing assisting customers with their insurance billing inquiries and concerns.
Process Analyst
Incenter Solutions
·
October/2016
–
Present
Processing of reverse mortgage loan documents making sure completeness and accuracy of all documents, search for missing documents online and reaching out to concerned parties to obtain needed documents, uploading and updating loan origination system and coordination with loan team for loan progress.
Shuttle Driver
Bison Stores
·
August/2014
–
Present
Driver for shuttle operations taking staff to different assigned stores to and from the apartment. Run errands if needed.
