Skills
customer service representative
5-10 Years
virtual assistant
1-2 Years
Experience highlights
Virtual Assistant / Freelancer / Sales / Cold Calling
MedAdvatage Advisor
·
March/2023
–
Present
handling healthcare account as cold-caller to offer to update their plans and
benefits
CSR/Answering Service
Allsectech Manila
·
June/2023
–
Present
handling healthcare account as answering service
CSR/TSR
Concentrix
·
January/2022
–
Present
worked for 4 months as a CSR, managing a healthcare account for a
seasonal client before being reprofiled to handle software account issues
for TSR accounts.
CSR
Sutherland
·
January/2021
–
Present
worked as a CSR for a telecom company AT&T, offering to update their postpaid or phone plan plans.
CSR
Access Healthcare
·
March/2019
–
Present
I worked as a CSR in the United States, scheduling appointments and
checking on the processing of claims.