Skills
Customer Service Representative
5-10 Years
Operations & Administrative Management
5-10 Years
Operations & Delivery, People & Leadership, Client & Stakeholder Management, Process, Quality & Improvement, Data, Metrics & Reporting
5-10 Years
Data & Admin: Microsoft Excel, Data Visualization, Pivot Tables, Microsoft Word, Document Formatting, Virtual Assistance.
10+ Years
Photoshop ,computer literacy
2-5 Years
Experience highlights
Store Manager
ACE Hardware Philippines
·
September/2016
–
Present
Managed 140+ person team across store operations, scheduling, and reporting. Prepared operational reports and inventory analyses for senior management. Coordinated with vendors and stakeholders. Oversaw compliance audits across 7 branches as Zone Head.
Assistant Restaurant Manager
Freemont Foods Corp. (Jollibee)
·
January/2013
–
Present
Supported daily administrative and operational tasks including staff scheduling, inventory monitoring, and quality/compliance checks. Resolved customer concerns and coordinated with team.
Account Associate
PLDT SME Nation
·
January/2013
–
Present
Provided account support and data/records management for SME clients. Responded to inquiries and coordinated service requests.
