IT Support Specialist

Verified

$12/hr

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Outline

Looking for Full-Time work (8 hours/day) at $12/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Technical Support Specialist with 3+ years of combined experience providing technical support, application troubleshooting, customer service, and soft

Skills & Experience

Skills

Basic Network Troubleshooting (Internet Connectivity, Password Resets) 2-5 Years

CRM & Ticketing Systems (Salesforce, ServiceNow) 2-5 Years

Cloud & Monitoring Tools (Microsoft Azure, AWS S3, Datadog) 1-2 Years

Technical Troubleshooting (Web Applications, System Errors, Performance Issues) 1-2 Years

Customer Issue Resolution & De-escalation 1-2 Years

Customer Education & Self- Service Guidance 1-2 Years

Programming & Scripting (VB. NET, PHP, C#, SQL, JavaScript) 1-2 Years

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