Skills
Office and Administration > Admin Data Processing? Data entry , Graphic , excel, spread sheet
Less than 6 Months
Experience highlights
Supervisor
Teleperformance
·
February/2024
–
Present
As a Supervisor in a BPO company, I lead and manage frontline teams to deliver excellent customer service and operational efficiency. My role involves monitoring performance metrics, coaching agents, and ensuring compliance with company policies and client expectations. I handle escalations, provide guidance on complex issues, and foster a positive work environment that motivates employees to achieve targets.