Skills
Content & Graphic Creation
1-2 Years
Call Handling / Phone Support
1-2 Years
Administrative Support
1-2 Years
Experience highlights
Inside Sales Representative
Roof Shield USA
·
August/2024
–
Present
Identified prospective clients, conducted outbound sales calls, managed lead databases, addressed client inquiries, and coordinated appointments using CRM systems to drive sales opportunities.
Social Media Manager
Roof Shield USA
·
August/2024
–
Present
Increased brand visibility and customer engagement by producing strategic content, fostering online communities, repurposing video assets, and identifying opportunities for viral growth.
Social Media Manager & Content Creator
Self-Employed
·
December/2024
–
/
Grew an audience of 60K+ followers across platforms by producing high-quality content, analyzing performance metrics, and collaborating with various brands to create engaging, results-driven campaigns.
Dispatcher / Appointment Setter
MC Construction & Design
·
May/2021
–
Present
Managed inbound and outbound client communications, scheduled and coordinated appointments, followed up on missed bookings, maintained accurate client records, and provided daily performance reports to ensure efficient operations and exceptional customer service.
Administrative Assistant
MaximumVA Services
·
May/2021
–
Present
Provided comprehensive administrative support by managing calendars and communications, maintaining accurate records, coordinating between clients and team members, processing payroll, and ensuring smooth day-to-day business operations.
