Skills
Customer service
5-10 Years
Patient Scheduling, Referrals and Authorization.
Less than 6 Months
Electronic Medical Record
Less than 6 Months
Medical Records Retrieval
Less than 6 Months
HIPAA Certified
Less than 6 Months
Customer Support > Email Support
Less than 6 Months
Office and Administration > Calendar Management
Less than 6 Months
Prior Authorization (Medication
Less than 6 Months
Experience highlights
Medical Virtual Assistant
Upwork
·
November/2024
–
/
-Scheduling and rescheduling patient appointments via email or phone call
-Preparing and sending prescriptions of medications and testing procedures
-Arranging authorization for medications
-Coordinating and scheduling diagnostic procedures for patients
-Sending appointment reminders and requirements to patients via email
-Sourcing medical records from different medical providers
-Calendar management
Digital Product Seller
Freelance
·
April/2024
–
/
-Planning and creating various digital products
-Creating, scheduling and managing contents for various social media platforms
-Utilizing, Canva, CapCut and AI Tools for contents.
Executive Flight Attendant
Saudi Aramco
·
February/2019
–
Present
-Ensure cabin preparedness and security
-Ensuring the utmost safety of passengers and the other crews.
-Trained routinely for emergency procedures on 3 different aircrafts (Boeing 737-800, Boeing 767-200ER, Gulfstream 450)
-Ordered and prepared catering, meal and cabin presentation
-Strategized with team to plan and organize a high-class service and catering to the passengers needs and requests.
-Worked dynamically as an individual and a as a team player
Dental Nurse
Total Care Dental Clinic
·
March/2016
–
Present
-Ensured preparation and care of dental instruments and
equipments.
-Routine assessment of patients
-Assisted dentist and patient during dental procedure
-Maintained safe and clean environment for patient care
-Secured proper documentation of patient information.
-Management of patient records and billing
Staff Nurse
University of Santo Tomas Hospital
·
June/2015
–
Present
-Carried out doctor's order from admission to discharge
-Prepared and administered medications and other treatments
-Preparation of patient for diagnostic and therapeutic procedures
-Provided health teachings to patients and family including
psychological, emotional, and social support to patient and relatives
-Provided safe, clean and therapeutic environment for the patient.