Skills
Sales
2-5 Years
Business Development and Partnerships
2-5 Years
B2B and B2C Sales
2-5 Years
Sales & Communication Skills
2-5 Years
Sales & Business Support Skills
2-5 Years
Leadership
2-5 Years
Objection Handling
2-5 Years
Computer and CRM navigation
2-5 Years
Negotiation
2-5 Years
Experience highlights
Team Leader
VXI Global Holdings B.V.
·
March/2024
–
Present
Led customer service team to exceed sales quotas and revenue targets in high-volume call center. Executed daily sales directives, real-time performance tracking, and pitch strategies. Conducted 1-on-1 coaching and call analysis to elevate closing rates and CSAT scores.
Subject Matter Expert
VXI Global Holdings B.V.
·
September/2023
–
Present
Mentored frontline representatives on consultative sales techniques and objection handling. Intervened on high-value escalations using advanced negotiation and value positioning. Delivered training on mobility products, cross-selling frameworks, and CRM navigation.
Customer Service Representative
VXI Global Holdings B.V.
·
September/2022
–
Present
Closed 200+ mobility units for AT&T through needs-based assessments. Converted inbound service and billing interactions into cross-sell and upsell opportunities. Overcame customer objections using value-focused strategies while maintaining sales integrity.
