Skills
Customer Service Representative Phone/Chat/Email Tier 1
2-5 Years
Experience highlights
Customer Service Associate
Foundever
·
October/2020
–
/
In my current role in the customer service industry, I manage multiple communication channels simultaneously, including live chat, phone calls, and email correspondence. I efficiently address customer inquiries, resolve issues, and provide timely assistance across all platforms. Additionally, I perform various back-of-house tasks such as updating records, managing inventory, and supporting internal operations to ensure seamless service delivery and a smooth customer experience.