Skills
5-10 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
- Customer Service
5-10 Years
Insurance Claims
5-10 Years
Medical Records Retrieval
1-2 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Patient Care Coordination
1-2 Years
Experience highlights
Medical Virtual Assistant - Patient Care Coordinator
Market Square Optical
·
July/2025
–
Present
Virtual assistance services for optical medical practice, coordinating patient care activities.
Clinical Specialist - Medical Records Retrieval
MEMR Health
·
January/2025
–
Present
Managed medical records retrieval and clinical specialist duties for healthcare organization.
Senior Process Executive - Voice
Cognizant Technology Solutions Philippines Inc.
·
July/2019
–
Present
Senior process executive managing Blue Cross Blue Shield insurance, Medicare and life insurance claims intake operations.
Provider Services Associate
Convergys
·
June/2016
–
Present
Provider services associate for Anthem Healthcare account.
Technical Support Representative - Tier 2
Alorica Philippines Inc.
·
April/2014
–
Present
Tier 2 technical support representative for AT&T U-Verse services.
