Skills
Customer Support
1-2 Years
Customer Support > Sales Support
2-5 Years
Virtual Assistance
2-5 Years
Experience highlights
General Virtual Assistant / Sales Assistant
Mosquito Hunters
·
April/2024
–
Present
CRM management / Data Entry / Account Specialist
Booking Specialist / Lead Manager
Fit Body Boot Camp
·
November/2023
–
Present
I provide administrative support for Fit Body Boot Camp, managing booking and coaching schedules, email and SMS outreach, email marketing, social media, and CRM management.
Senior Branding Specialist
Writer’s Branding
·
May/2021
–
Present
Assisting self-published authors in gaining recognition through online marketing and various outbound sales strategies and online services.
General Virtual Assistant ( Remote)
Hypnodontist - Juan Acosta
·
June/2019
–
Present
I provide Juan Acosta with comprehensive virtual assistance services, focusing on CRM management, social media management, podcast administration, graphic design, internet research, and various other tasks. Additionally, I efficiently manage inbox and calendar responsibilities, ensuring seamless operations for Juan Acosta.
Customer Adviser
Concentrix Philippines
·
June/2017
–
Present
I managed Australian tolling accounts, ensuring top-tier customer service and effective issue resolution. I consistently ranked as a top performer on the campaign, maintaining a record of excellence within the team for several months.
