Skills
Customer Support
5-10 Years
Office and Administration > Data Entry
5-10 Years
Customer Support > Ecommerce > Shopify
5-10 Years
Go High Level Specialist
1-2 Years
Experience highlights
Customer Service Manager
Short Par 4
·
April/2016
–
Present
Respond to escalation emails. Take escalation calls.
Manage the whole CS department. CEO's point of contact. I make sure KPI goals are hit. Create SOPs.
Communications Department Manager
Love The Children Foundation
·
July/2006
–
Present
Create monthly and yearly Donor's report. Create newsletters. Respond to all emails. Create Audio Visual presentations.